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Transparent Pricing for Managed IT & Security Services

At Cantrai Technology, we believe in complete pricing transparency. Transparency builds trust, and when buyers see clear, upfront pricing, they feel respected and informed, which can be the first step toward a meaningful business relationship.

Our per-user pricing model makes budgeting simple: you pay a flat monthly fee per user, regardless of how many devices each user has. Whether your team members use laptops, desktops, tablets, or mobile phones, they're all covered under one predictable price.

No hidden fees. No surprise bills.

Just clear, straightforward pricing that scales with your business.

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Essential Support

Perfect for organizations that need solid IT fundamentals with basic security. Ideal For: Small teams (20-40 users) with straightforward IT needs and lower compliance requirements

Starting At$125/month

Essential plan includes

  • 24/7 network and system monitoring
  • Help desk support (business hours)
  • Remote technical support
  • Patch management (Windows, MacOS & third-party)
  • Antivirus & basic endpoint protection
  • Firewall management
  • Backup monitoring
  • Monthly system reports
  • Quarterly account reviews
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Professional Support

Comprehensive IT and security for compliance-driven organizations. Ideal For: Healthcare, financial services, and legal organizations (40-150 users) requiring compliance and advanced security.

Starting at $185/month

Professional Plan includes

  • Everything in essential plan Plus
  • Extended help desk hours (7am-7pm)
  • Advanced security (Managed Detection and Response)
  • SIEM and security monitoring
  • Security awareness training (quarterly phishing campaigns)
  • Compliance support (PIPEDA, PHIPA, or PCI DSS)
  • Email security (advanced spam/phishing protection)
  • Dark web monitoring
  • Vulnerability scanning (monthly)
  • Priority support with 15-minute response time
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Enterprise Support

White-glove IT and security services with the highest level of support and compliance. Ideal For: Larger organizations (100-200+ users) with complex compliance needs or those requiring the highest level of service and assurance.

Starting at $275/month

Enterprise Support plan includes

  • Everything in Professional plan
  • 24/7 help desk support (including after-hours and weekends)
  • Enhanced SLAs (15-minute response for critical issues)
  • Dedicated account manager
  • Monthly vCIO or vCISO consulting (8 hours per month)
  • Annual penetration testing
  • SOC 2 audit support
  • Custom security controls
  • Executive dark web monitoring
  • Priority onsite support (when needed)
  • Quarterly strategic planning sessions
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Add-On Services

Project Services:

  • Cloud migrations (Microsoft 365, Azure)
  • Network redesigns and upgrades
  • Office moves and expansions
  • New location setup
  • Pricing: Custom project quotes

Advanced Services:

  • Penetration testing: Starting at $3,500
  • Compliance audits: Starting at $2,500
  • Security incident response retainer: Starting at $500/month
  • Pricing: Available upon request
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Frequently asked questions

What's Included in All Tiers

✅ No Setup Fees: We don't charge onboarding fees for new clients
✅ No Hidden Costs: Your monthly price includes all software licenses (antivirus, RMM, PSA, etc.)
✅ Transparent Billing: Clear invoices with no surprise charges
✅ Flexible Contracts: Month-to-month options available (10% discount for annual commitment)
✅ Scalable: Add or remove users as your team grows or changes

Is pricing truly per user or device?

Yes. Each user can have multiple devices (laptop, desktop, tablet, phone) and they're all covered under one per-user price.

What if I have more than 200 users?

We can absolutely support larger organizations. Contact us for enterprise pricing.

Do you have Not-For-Profit pricing?

Absolutely. we provide discounts to the charities and not for profits that support our communities.  At Cantrai a percentage of our support time is dedicated to support the NFP community.  

Are there any additional fees?

The only additional costs would be for optional add-on services (like project work or advanced assessments), hardware purchases

Ready to elevate your business?

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