Monitoring & Maintenance
- Real-time network and system monitoring
- Automated alerting and remediation
- Performance optimization
- Server and workstation management
Comprehensive IT support that keeps your systems running smoothly, your team productive, and your business protected—24/7/365.
Managed IT Services
Your business can't afford IT downtime, security breaches, or compliance failures. Cantrai Technology's Managed IT Services provide complete technology management for Ontario businesses that require reliable, secure, and compliant IT infrastructure.
Whether you're a 25-person dental practice or a 150-employee law firm, our MSP services deliver enterprise-grade IT support without the enterprise price tag.
Help Desk & Tech Support
- Unlimited help desk support during business hours
- Multi-channel support (phone, email, portal, Teams)
- Average response time: <15 minutes for critical issues
- Tiered support for complex issues
Network Management
- Network design and optimization
- Router, switch, and firewall management
- Wireless network deployment
- VPN and remote access solutions
Patch Management & Updates
- Automated Windows and third-party patching
- Testing and deployment scheduling
- Minimized downtime
- Compliance with security standards
Asset Management
- Complete inventory of hardware and software
- Lifecycle tracking and planning
- License management
- Procurement assistance
Cloud Solutions
- Microsoft 365 deployment and management
- Google Suite deployment and management
- Azure cloud infrastructure
- Cloud migration services
- Hybrid environment support
Onsite Support (When Needed)
- Available within the GTA
- Scheduled maintenance visits
- Emergency onsite response
- Hardware installation and configuration
Industry Specific Capabilities
- Healthcare
- Law
- Professional Services
- Financial Services
- Not for Profit Organizations
Ready to Experience IT That Just Works?
Schedule your free IT assessment to discover how Cantrai's Managed IT Services can transform your technology from a cost center to a competitive advantage.
How Our MSP Services Work
Discovery & Assessment
We begin with a comprehensive assessment of your current IT environment, identifying risks, inefficiencies, and opportunities for improvement.
Strategic Planning
We develop a customized IT roadmap aligned with your business goals, compliance requirements, and budget.
Implementation & Migration
Our team carefully onboards your environment, deploying our monitoring tools, documenting your systems, and training your team.
Ongoing Management
We provide continuous monitoring, maintenance, and support—proactively managing your IT so you can focus on your business.
Regular Reviews
Quarterly business reviews ensure we're meeting your needs and adapting to your growth.
Why Cantrai for Managed IT Services?
Vertical Expertise
We specialize in healthcare, financial services, Not for profit and legal sectors—we understand your compliance needs and industry-specific software.
Proactive vs. Reactive
We prevent problems before they happen rather than just fixing them after the fact.
Local Support
Based in Mississauga with rapid response times across the GTA.
Transparent Pricing
Per-user pricing with no hidden fees. You'll always know exactly what you're paying for.
Scalable Solutions
Our services grow with your business—from 20 to 200+ users.
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